Dear Agoda Agent,**Booking ID ***********My wife cancelled the booking for the CAPITANO...

GetHuman-txtruter's customer service issue with Agoda from December 2018

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The issue in GetHuman-txtruter's own words
Dear Agoda Agent,**Booking ID ***********My wife cancelled the booking for the CAPITANO Beach Hotel in Patong by error, on the *th December ****.**She intended to request a new date for the booking.**The payment went through on the *rd December ****.**Amount of ZAR ** *****Can we please get a credit for the same value in June ****.**Your kind understanding will be appreciated.**Thank You Very Much**JP Truter
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Agoda

Customer service issue
Reported by GetHuman-txtruter
Dec 5th, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 16053 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-txtruter started working on this issue
Dec 5th, 2018 7:45am
GetHuman-txtruter indicated the issue is not fixed yet.
Dec 9th, 2018 9:42am