So I did a hotel reservation thru agoda web for my over night stay in Manila. I used my...

GetHuman-gieannal's customer service issue with Agoda from December 2018

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The issue in GetHuman-gieannal's own words
So I did a hotel reservation thru agoda web for my over night stay in Manila. I used my debit card to book a certain room hence they already deducted the money from my account but I havent received any confirmation. I arrived at the hotel but to my dismay they dont have either a confirmation from agoda. Im asking for a refund but its been a week but I cant reach any live representative so as of the money I dont really know if theyre still gonna give my money back. This is so frustrating.
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Customer service issue
Reported by GetHuman-gieannal
Dec 4th, 2018 - a mon ago
I have an issue with Agoda too
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Seen by 4 customers so far
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GetHuman-gieannal started working on this issue
Dec 4th, 2018 1:18am