This Hotel ginger booked with Agoda is under major renovation. After arriving at hotel...

GetHuman1677426's customer service issue with Agoda from December 2018

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The issue in GetHuman1677426's own words
This Hotel ginger booked with Agoda is under major renovation. After arriving at hotel we came to know about the renovation. Lot of dust and dirt is all around on all the floor. We can not stay in such condition of hotel. We have discussed the matter with hotel manager.They are ready to cancel the booking and you are requested either cancel our booking without any deduction or you may manage our booking in Ginger Dona Paula.*Kindly do the needful immediately .We are waiting at Ginger reception.*Thanks*Anil kumar Gupta*Booking id **********Member id *********Payment made by visa*xxxxxxxx*****Phone no. **********
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Agoda

Customer service issue
Reported by GetHuman1677426
Dec 3rd, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
Similar issue to 15736 others
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Timeline
GetHuman1677426 started working on this issue
Dec 3rd, 2018 8:09am