I was in the process of making a booking. When finished it said timed out. *Made bookin...

GetHuman-roice_'s customer service issue with Agoda from November 2018

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The issue in GetHuman-roice_'s own words
I was in the process of making a booking. When finished it said timed out. *Made booking again, and message came up duplicate booking do you wish to continue, so cancelled.**I need to know has any payment been taken, and if not, how do I proceed now, as don’t want duplicate booking and payments.**Also with the contact number and emails, it will not proceed without a booking reference. This has stopped me all morning from contacting customer services to simply find out the status
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Agoda

Customer service issue
Reported by GetHuman-roice_
Nov 28th, 2018 - 9 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Timeline
GetHuman-roice_ started working on this issue
Nov 28th, 2018 7:27am