Ref: Booking ID ***********We are being charged twice by Agoda and Washington Court Hot...

GetHuman-kennguye's customer service issue with Agoda from November 2018

14482 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-kennguye's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kennguye's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-kennguye a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kennguye may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-kennguye's own words
Ref: Booking ID ***********We are being charged twice by Agoda and Washington Court Hotel for the same booking.**(*) Agoda charged USD***.** (AUD***.**)**(*) Washington Court Hotel charged USD*** *USD**.** which incurred a conversion fees of $**.** * $*.****Please sort this out with your business partner Washington Court Hotel, and refund the double charged amount to my bank account accordingly.**Regards*Mr Khanh Nguyen*************
GetHuman-kennguye did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-kennguye fixed the problem
We are waiting for GetHuman-kennguye to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kennguye fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kennguye
Nov 23rd, 2018 - 10 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 14482 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kennguye started working on this issue
Nov 23rd, 2018 1:12pm