I made a booking yesterday on your website booking ID ********* for Niagara Falls, Onta...

GetHuman-tinahmus's customer service issue with Agoda from November 2018

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The issue in GetHuman-tinahmus's own words
I made a booking yesterday on your website booking ID ********* for Niagara Falls, Ontario. I got no confirmation email. Agora said they had created a temporary passport for my login. I tried logging in and there wasn’t any profile in my name. So I have no booking details I have nothing! I want to cancel this booking right now, but can’t do it online because there is nothing under manage my booking. I just want the booking canceled and a cancel confirmation sent to my email *****@***.com. I called customer care and no answer, just music for ** minutes so I can’t even speak to anyone.
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Customer service issue
Reported by GetHuman-tinahmus
Nov 3rd, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
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GetHuman-tinahmus started working on this issue
Nov 3rd 1:54pm