I need a customer representative to contact me. I'm the Asst. General Manager of Court...

GetHuman1473314's customer service issue with Agoda from November 2018

Help with my Agoda issue
The issue in GetHuman1473314's own words
I need a customer representative to contact me. I'm the Asst. General Manager of Courtyard by Marriott in Salina, Kansas. We had a guest use Agoda to make their reservation with us and we need to talk with someone about the credit card. Please contact me ASAP!!! I've been calling and the phone keeps disconnecting me because I don't have an Agoda pin number. Not on the reservation so I don't have it. I would like a phone cal at ***-***-****.
GetHuman1473314 did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman1473314
Nov 2nd, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 11843 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1473314 started working on this issue
Nov 2nd 8:33pm
GetHuman1473314 indicated the issue is not fixed yet.
Nov 2nd 8:34pm