Hi*This regards my agoda booking cancellation at Raon Guesthouse in Seoul*Confirmation...

GetHuman1470327's customer service issue with Agoda from November 2018

1 view
 | 
11822 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman1470327's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1470327's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1470327 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1470327's own words
Hi*This regards my agoda booking cancellation at Raon Guesthouse in Seoul*Confirmation ID **********Name Diana Seow**I have agreed to cancel the stay with the hostel and I think agoda has agreed to refund the raon guesthouse.*Unfortunately Raon guesthouse told me that they didn’t get the refund from Agoda*Can you please help with the necessary action as I am your loyal customer and charging full amount was not acceptable as I didn’t stay!**Thank you for your help**Regards*Diana
GetHuman1470327 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1470327 fixed the problem
We are waiting for GetHuman1470327 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman1470327 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman1470327
Nov 2nd, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 11822 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1470327 started working on this issue
Nov 2nd 1:34pm