I represent a hotel that does not have a contract with Priceline and does not offer rat...

GetHuman1463517's customer service issue with Agoda from November 2018

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The issue in GetHuman1463517's own words
I represent a hotel that does not have a contract with Priceline and does not offer rates and availability via the IDS system yet I regularly have guests coming in with a confirmation from Priceline for a reservation at my property. I do not have their reservation information in my PMS b*c there is no direct connection for Priceline to reserve rooms at my hotel. I have sent several emails to *****@***.com, expect for the initial email acknowledging receipt but I have not received a response. It is imperative that someone contact me ASAP.
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Agoda

Customer service issue
Reported by GetHuman1463517
Nov 1st, 2018 - a mon ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1463517 started working on this issue
Nov 1st 1:36pm