Dear Agoda, **Booking ID - **********Re: Puri Canggu Villas**My name is David Umansky...

GetHuman-daviduma's customer service issue with Agoda from November 2018

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Dear Agoda, **Booking ID - **********Re: Puri Canggu Villas**My name is David Umansky. **Upon arrival at my accommodation yesterday **st October I was shown to my room and to be honest it was disgusting. The sheets had yellow stains on them and the room had a strange smell. At that very moment I decided that I will not be staying there as it wasn’t up to any liveable standards. **I just want to make sure that I will not be charged for canceling my accommodation under the circumstances. **Regards, *David
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Agoda

Customer service issue
Reported by GetHuman-daviduma
Nov 1st, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 11636 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-daviduma started working on this issue
Nov 1st 2:53am
GetHuman-daviduma indicated the issue is not fixed yet.
Nov 2nd 3:58am