I booked a hotel room for my holiday to Thailand for the period of ** Dec to ** Dec...

GetHuman-pansysll's customer service issue with Agoda from October 2018

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I booked a hotel room for my holiday to Thailand for the period of ** Dec to ** Dec ****. I received two confirmation numbers*so I realised that I must have double booked a room. I now want to cancel one of the bookings. Please help.
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Agoda

Customer service issue
Reported by GetHuman-pansysll
Oct 27th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 8 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-pansysll started working on this issue
Oct 27th, 2018 11:11am
GetHuman-pansysll confirmed the issue is fixed. Hooray!
Oct 29th, 2018 3:02am
GetHuman-pansysll indicated the issue is not fixed yet.
Oct 29th, 2018 3:04am