Hi i have been looking at prices for hotels on my agoda app i am going to phi phi islan...

GetHuman1401070's customer service issue with Agoda from October 2018

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The issue in GetHuman1401070's own words
Hi i have been looking at prices for hotels on my agoda app i am going to phi phi island. i have not disided where i am staying yet but Agoda sent me a booking confirmation paid in full id ********* for Banyan hotel i have not booked this hotel please remove this booking and do not charge me for this hotel
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Agoda

Customer service issue
Reported by GetHuman1401070
Oct 24th, 2018 - a yr ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 10890 others
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Timeline
GetHuman1401070 started working on this issue
Oct 24th, 2018 1:49am