Before contacting them, items GetHuman-mohsen may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-mohsen's own words
I have tried to call customer service many times, for many numbers, I get put on hold and no answer.*I have to reservations made on Agoda, both were charged to my credit card, and the hotel didn’t receive the payment, I had to pay again at the hotel *For a total amount of ****.** USD*For booking ID **********& **********I need a contact number, that I can speak with someone, not to be put on hold then disconnected.
GetHuman-mohsen did not yet indicate what Agoda should do to make this right.
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