I have tried to call customer service many times, for many numbers, I get put on hold a...

GetHuman-mohsen's customer service issue with Agoda from October 2018

2 views
 | 
10533 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-mohsen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mohsen's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-mohsen may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-mohsen's own words
I have tried to call customer service many times, for many numbers, I get put on hold and no answer.*I have to reservations made on Agoda, both were charged to my credit card, and the hotel didn’t receive the payment, I had to pay again at the hotel *For a total amount of ****.** USD*For booking ID **********& **********I need a contact number, that I can speak with someone, not to be put on hold then disconnected.
GetHuman-mohsen did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-mohsen fixed the problem
We are waiting for GetHuman-mohsen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-mohsen fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-mohsen
Oct 20th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 10533 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mohsen started working on this issue
Oct 20th 10:39am