I booked Badiah Hotel in Brunei. I thought I booked it for **th December until the **t...

GetHuman-nelynbed's customer service issue with Agoda from October 2018

10369 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-nelynbed's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nelynbed's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-nelynbed a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-nelynbed may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-nelynbed's own words
I booked Badiah Hotel in Brunei. I thought I booked it for **th December until the **th December ****. However, I accidentally booked it for **th to **th October ****, and understandably I have been charged on the Visa card.**We would still like to be booked at the same hotel on the **th to **th December ****. Would it be possible if we could get refunded for the **th-**th October and then be charged for the **-** December ****? Can you please advise and confirm if this is possible. I apologise for the mistake, but I really thought I booked it for December ****. Please help. Thank you. Kindly email me at: *****@***.com or contact me on **** *** *****My booking Id was: ********* at $***.** AUD.*Badiah Hotel. Bandar Seri Begawan, Brunei Darussalam.
GetHuman-nelynbed did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-nelynbed fixed the problem
We are waiting for GetHuman-nelynbed to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-nelynbed fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nelynbed
Oct 19th, 2018 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 10369 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nelynbed started working on this issue
Oct 19th, 2018 2:49am