I booked my hotel this coming oct **-** to hotel nida bangkok with the booking no. Of...

GetHuman1317658's customer service issue with Agoda from October 2018

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The issue in GetHuman1317658's own words
I booked my hotel this coming oct **-** to hotel nida bangkok with the booking no. Of *********. I failed to make a payment because that time my acvount has an insufficient fund.. Agoda gave me ** hrs to make a payment.. But my problem is whenever i click the link that they have emailed me it says that the link has been expired and error.. Then i contacted the hotel they told me my booking are still there but im worried on your side that you will cancel it as its mentioned on ur email that it will be automatically cancelled when i failed to pay it on time..
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Customer service issue
Reported by GetHuman1317658
Oct 11th, 2018 - 3 mons ago
I have an issue with Agoda too
Seen by 4 customers so far
Similar issue to 9689 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman1317658 started working on this issue
Oct 11th, 2018 8:29am
GetHuman1317658 indicated the issue is not fixed yet.
Oct 12th, 2018 8:47am