I did booking thru Agoda on *rd oct **** (**th October to **th October) thru credit car...

GetHuman1317434's customer service issue with Agoda from October 2018

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The issue in GetHuman1317434's own words
I did booking thru Agoda on *rd oct **** (**th October to **th October) thru credit card Booking id *********.*Unfortunately, I had to cancel this because some medical emergency occurred at my home (our little kid is hospitalized).*I made cancellation on **th October and it is showing no refund. Please try to do something as it a big amount for us.**I am your first time customer. I will be grateful if you can do something.
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Agoda

Customer service issue
Reported by GetHuman1317434
Oct 11th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 9663 others
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Timeline
GetHuman1317434 started working on this issue
Oct 11th 6:28am