I made a booking with you guys for a stay at Red Roof Inn **********. I called the canc...

GetHuman-dingksil's customer service issue with Agoda from September 2018

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The issue in GetHuman-dingksil's own words
I made a booking with you guys for a stay at Red Roof Inn **********. I called the cancellation line to cancel my booking due to emergency. Unfortunately, my card got deducted for $***.** & I didn't stay at the hotel. According to your policy when I was booking FREE CANCELLATION! I need my money back PLS.
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Customer service issue
Reported by GetHuman-dingksil
Sep 25th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 3 customers so far
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GetHuman-dingksil started working on this issue
Sep 25th, 2018 7:06pm