I cancelled my booking at osaka teikoku hotel for September **-**, **** under Darrell S...

GetHuman-santosda's customer service issue with Agoda from September 2018

1 view
8032 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-santosda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-santosda's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-santosda may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-santosda's own words
I cancelled my booking at osaka teikoku hotel for September **-**, **** under Darrell Santos. Booking ID *********. The booking was cancelled Due to natural disaster. The Kansai international airport was flooded hence our flight was rerouted to haneda airport. Therefore, we had to cancel all our bookings made in osaka. Despite the cancellation, the credit card payment still push through. When can i expect refund? Hoping for your immediate response. Thank you
GetHuman-santosda did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-santosda fixed the problem
We are waiting for GetHuman-santosda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-santosda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-santosda
Sep 25th, 2018 - 4 mons ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 8032 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-santosda started working on this issue
Sep 25th, 2018 7:34am