My issue I have selected the wrong booking date but agoda already full charge my bookin...

GetHuman-datomoha's customer service issue with Agoda from September 2018

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The issue in GetHuman-datomoha's own words
My issue I have selected the wrong booking date but agoda already full charge my booking as already cancel by agoda but no any refund due to hotel terms. Now I want back the room on the date I'm booking because unfair for me room be paid even I'm cancel it. Refund *
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Agoda

Customer service issue
Reported by GetHuman-datomoha
Sep 24th, 2018 - a yr ago
I have an issue with Agoda too
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Seen by 17 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-datomoha started working on this issue
Sep 24th, 2018 11:29am
GetHuman-datomoha indicated the issue is not fixed yet.
Sep 24th, 2018 11:31am