change the date of my reservation on the phone with Agoda for ** min-NO ANSWER

GetHuman-kjacobsp's customer service issue with Agoda from September 2018

Help with my Agoda issue
The issue in GetHuman-kjacobsp's own words
Change booking date ... Trying to change my booking date! I would like it to be next Monday at the same hotel. Agoda says I have no reservation when I sign in and yet it ran my credit card and send a receipt for my booking today! What the?
Your software doesnt work
Change it to next Monday
I expect to reach customer service w*o sooooo much trouble and time
Calling * times, trying to log in Many times. Been on Hodl for ** minutes
I have an issue with Agoda too
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Agoda

Agoda Hotels
Customer service issue
Reported by GetHuman-kjacobsp
Sep 20th, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 13 customers so far
Similar issue to 7557 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-kjacobsp started working on this issue
Sep 20th, 2018 4:13pm
GetHuman-kjacobsp shared this issue with your circles on Google+
Sep 20th, 2018 4:31pm
GetHuman-kjacobsp indicated the issue is not fixed yet.
Sep 20th, 2018 4:54pm