Dear Sir*Madam,**As I had accidentally *booked * rooms at "The Northam All Suite Penang...

GetHuman-pheh's customer service issue with Agoda from September 2018

6 views
 | 
7491 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-pheh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pheh's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-pheh may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-pheh's own words
Dear Sir*Madam,**As I had accidentally *booked * rooms at "The Northam All Suite Penang" via Agoda instead of * room, I would like to seek your kind indulgence for allowing me to cancel a room and refund us the payments that I had made for that room. The booking number of which I would like to cancel is *********.**My apologies for the inconvenience caused. Your kind consideration and approval will be much appreciated.**Kindly email me or contact for information. Hope hear from you as soon as possible.**Thank you.**Regard,*Su Yong*Mobile : *****-**** ****Email : *****@***.com
GetHuman-pheh did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-pheh fixed the problem
We are waiting for GetHuman-pheh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-pheh fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-pheh
Sep 20th, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 7491 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pheh started working on this issue
Sep 20th, 2018 5:40am