I tried to book last Sunday, September **, **** for Pillow Talk and the app showed some...

GetHuman-myosotis's customer service issue with Agoda from September 2018

4 views
 | 
7387 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-myosotis's odds
Strength in numbers! Companies respond better when others are watching.
Did that get it fixed?
Waiting to see if GetHuman-myosotis fixed the issue with our suggestion.
Before contacting them, items GetHuman-myosotis may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-myosotis's own words
I tried to book last Sunday, September **, **** for Pillow Talk and the app showed something like the bank did not allow the payment. However, according to my bank the transaction went through thrice. I did not receive any confirmation email about my booking for Pillow Talk in Kallang, Singapore for a ladies dormitory for * person. I need to get the email confirmation for my booking and also to refund to me the other * bookings.
GetHuman-myosotis did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-myosotis fixed the problem
We are waiting for GetHuman-myosotis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-myosotis fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-myosotis
Sep 19th, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 7387 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-myosotis started working on this issue
Sep 19th, 2018 7:27am