Before contacting them, items GetHuman-omakwu may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-omakwu's own words
Booked hotel stay through Agoda for * nights. Didn't like hotel conditions so spent only * night. Hotel billed me for * nights as they said they have to include * more day for late check out. Said they refunded rest of my money to Agoda and that I should contact Agoda for refund. Been more than a week now of daily trying to reach Agoda!
GetHuman-omakwu did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-omakwu fixed the problem
We are waiting for GetHuman-omakwu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.