This is my second message. I never received any response to my first request. I made se...

GetHuman-gnana's customer service issue with Agoda from August 2018

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The issue in GetHuman-gnana's own words
This is my second message. I never received any response to my first request. I made several bookings through Agoda for my visit to Sri Lanka. between July ** to August **. I stayed at OZO hotel in Colombo, Sri Lanka between August * to ** under confirmation Number *********. I moved to Cinnamon Red hotel in Colombo, Sri Lanka between August ** till ** under confirmation number ********* . I find that I had been double booked at OZO between August ** till **, **** under confirmation number ********* at the same time. I had been charged for * nights OZO hotel while I was staying at Cinnamon Red hotel also under Agoda booking.. I left Sri lanka on **********. Please refund the money for * nights charged for stay at OZO while I stayed at Cinnamon Red. Both booked by Agoda , Thanks*Anthony Gnanarajah

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Agoda

Customer service issue
Reported by GetHuman-gnana
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 4937 others
0 customers following this

Timeline

GetHuman-gnana started working on this issue
Aug 25th, 2018 8:41pm

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