I was staying at the Herbert Hotel on Aug-*-**** for * night.*The booking ID is...

GetHuman-skriheli's customer service issue with Agoda from August 2018

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The issue in GetHuman-skriheli's own words
I was staying at the Herbert Hotel on Aug-*-**** for * night.*The booking ID is: *********. My name is Shlomi Kriheli and the booking is on my name and my account. *When I made the reservation at Agoda.com, I recieved an email from you at Jul-**-****, *:** PM and the total price for the booking was USD ***.**.*I have the email as a proof. **For some reason that is just unacceptable, you charged me on Aug-*-**** in USD ***.**. *This is to ask you please to refund the difference between the original price I . should have paid and the price you charged. *On top of that, I would like to get an explanation of this "mistake". **Thank you,*Shlomi Kriheli
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Agoda

Customer service issue
Reported by GetHuman-skriheli
Aug 25th, 2018 - 4 mons ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-skriheli started working on this issue
Aug 25th 12:19pm