Dear sir *I have made a room reservation for Lake Leisure family Resort at Anuradapura...

GetHuman-lwickra's customer service issue with Agoda from August 2018

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The issue in GetHuman-lwickra's own words
Dear sir *I have made a room reservation for Lake Leisure family Resort at Anuradapura,Sri Lanka Made a payment by my VISA credit card,with in two seconds I got your confirmation and debited my Visa card by Rs **,****However today I got to no the subject hotel has no link with you and they refuse to reserve the room *As a customer we have no way to know your business relationship with the hotel therefore please make necessary arrangements to refund my payment *My booking ID : **********Your early attention in this regard is very much appreciated *Regards *Lalith Wickramanayake
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Agoda

Customer service issue
Reported by GetHuman-lwickra
Aug 22nd, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 6 customers so far
Similar issue to 4509 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-lwickra started working on this issue
Aug 22nd 7:40am
GetHuman-lwickra indicated the issue is not fixed yet.
Aug 22nd 8:44am
GetHuman-lwickra indicated the issue is not fixed yet.
Aug 22nd 8:45am