Someone used my eastwest credit card details to book with you last august **, **** (phi...

GetHuman1021736's customer service issue with Agoda from August 2018

Help with my Agoda issue
The issue in GetHuman1021736's own words
Someone used my eastwest credit card details to book with you last august **, **** (philippines). The card is named after Winnie Rose Blancaflor. Please do not approve the booking. Its a scam. My card is now blocked. Please help me out with this. I am not the one who booked with you. Thank you very much!
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Agoda

Customer service issue
Reported by GetHuman1021736
Aug 22nd, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 11 customers so far
Similar issue to 4487 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1021736 started working on this issue
Aug 22nd 3:41am
GetHuman1021736 indicated the issue is not fixed yet.
Aug 22nd 9:08am
GetHuman1021736 indicated the issue is not fixed yet.
Aug 22nd 9:09am
GetHuman1021736 indicated the issue is not fixed yet.
Aug 26th 11:29pm
GetHuman1021736 indicated the issue is not fixed yet.
Aug 31st 6:17am