I cancelled my booking and was stiil charged. Booking.com say it was with you. My name...

GetHuman-annashea's customer service issue with Agoda from August 2018

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The issue in GetHuman-annashea's own words
I cancelled my booking and was stiil charged. Booking.com say it was with you. My name is Anna Shearing. ***********I want a refund asap. As i did cancel .
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Agoda

Customer service issue
Reported by GetHuman-annashea
Aug 22nd, 2018 - 5 mons ago
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Seen by 2 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-annashea started working on this issue
Aug 22nd, 2018 3:39am