Hello,I am Shabbir Alam Siddique from Bangladesh.I have made a booking on July **(check...

GetHuman-saima_sw's customer service issue with Agoda from August 2018

1 view
 | 
3530 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-saima_sw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-saima_sw's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-saima_sw a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-saima_sw may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-saima_sw's own words
Hello,I am Shabbir Alam Siddique from Bangladesh.I have made a booking on July **(check in) to August **(Check out) at Crowne Plaza Zurich through my travel agency.But my visa have been refused by Switzerland Embassy,Dhaka due to fake reservation.I have contacted my travel agency after rejection but they said that they did not cancel my booking yet and the booking is was still there.I have also contacted my hotel by mail and they confirmed that the booking has been made but it has been canceled on July ** from Central Reservation.Now I would like to know that why Agoda canceled my booking? Please clarify.
GetHuman-saima_sw did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-saima_sw fixed the problem
We are waiting for GetHuman-saima_sw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-saima_sw fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-saima_sw
Aug 8th, 2018 - 7 mons ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 3530 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-saima_sw started working on this issue
Aug 8th, 2018 6:51pm