Hello,I am Shabbir Alam Siddique from Bangladesh.I have made a booking on July **(check...

GetHuman-saima_sw's customer service issue with Agoda from August 2018

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The issue in GetHuman-saima_sw's own words
Hello,I am Shabbir Alam Siddique from Bangladesh.I have made a booking on July **(check in) to August **(Check out) at Crowne Plaza Zurich through my travel agency.But my visa have been refused by Switzerland Embassy,Dhaka due to fake reservation.I have contacted my travel agency after rejection but they said that they did not cancel my booking yet and the booking is was still there.I have also contacted my hotel by mail and they confirmed that the booking has been made but it has been canceled on July ** from Central Reservation.Now I would like to know that why Agoda canceled my booking? Please clarify.
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Customer service issue
Reported by GetHuman-saima_sw
Aug 8th, 2018 - 7 mons ago
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GetHuman-saima_sw started working on this issue
Aug 8th, 2018 6:51pm