I am Ma. Luisa Antonio today I saw my billing and I was shock that I was billed by Ago...
GetHuman915131's customer service issue with Agoda from July 2018
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The issue in GetHuman915131's own words
I am Ma. Luisa Antonio today I saw my billing and I was shock that I was billed by Agoda Budapest Hungary. Amounting to *,***.** last June *, ****. My booking ID is ********* for *,***.** based on the voucher printed. This was consumed from ******* to ******* for One Plus One Hotel at Ximendeng, Taiwan. Is Agoda Budapest, Hungary, your affliates and That was authorized to charge my HSBC card ****-xxxx-xxxx-****. Please we don't want to duped or scam! Kindly clarify we are from the Philippines! Reply ASAP!!
GetHuman915131 did not yet indicate what Agoda should do to make this right.
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How GetHuman915131 fixed the problem
Agoda Singapore tried to call me *x but I I did not get answer that cell call. Then they email me telling me that They had checked I was billed once only. Even though it is Agoda Budapest Hungary written on my billing statement they acknowledged that the one. I email back to thank them and I will not pursue further I already satisfied with the result. I sill looking forward with their reply remain. I also included an attachment HSBC billing statement for Agoda FYI. After all my worries resolved I was deducted once only no more similar One Plus One Hotel transaction. My other comment too slow Agoda took * days to email or trying to call m
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