Problema urgentissimo e grave da risolvere in quanto abbiamo riservato e pagato a voi u...

GetHuman-stspolan's customer service issue with Agoda from July 2018

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Problema urgentissimo e grave da risolvere in quanto abbiamo riservato e pagato a voi una camera tripla per due persone adulte un bambino e un cane piccola taglia in quanto da vostro sito risultava animali ammessi mentre abbiamo chiamato hotel e ci ha risposto che assolutamente animali non ammessi hotel in question hotel Novum congress Vienna nr prenotazione ********* per cui assolutamente dovete cancellarci prenotazione per questo hotel o eventualmente riservarci un altro hotel in Austria da Villach a Vienna per stessa data mio nr **** *** ******* urgentissimo poich* siamo in viaggio e errore da vs parte grazie in attesa
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Agoda

Customer service issue
Reported by GetHuman-stspolan
Jul 22nd, 2018 - a yr ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-stspolan started working on this issue
Jul 22nd, 2018 9:24pm
GetHuman-stspolan indicated the issue is not fixed yet.
Jul 23rd, 2018 5:58am