I am not satisfied with your booking services as after my stay in Boss Hotel from...

GetHuman-tzenyan's customer service issue with Agoda from July 2018

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The issue in GetHuman-tzenyan's own words
I am not satisfied with your booking services as after my stay in Boss Hotel from **.**.**** to **.**.****. I was not given any receipt by any means neither the hotel had given me the hotel receipt despite of my request.**My booking ID is *** ** ****. The price quoted to me is SD***.** * SD **.** but i was charged with RM***.** at my credit card by your company. **Please clarify and refund me the balance before i took further action.**From Ng Tze Nyan
GetHuman-tzenyan did not yet indicate what Agoda should do to make this right.
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How GetHuman-tzenyan fixed the problem
The prices should be charged according to quoted prices during booking as agreed and not to charge any additional cost as in my case. I was charged with additional of RM***.** more than the original quoted price of SD***.**
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Agoda

Customer service issue
Reported by GetHuman-tzenyan
Jul 18th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
GetHuman-tzenyan shared how to fix
Seen by 2 customers so far
Similar issue to 2858 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-tzenyan started working on this issue
Jul 18th, 2018 1:13pm
GetHuman-tzenyan confirmed the issue is fixed. Hooray!
Jul 18th, 2018 1:16pm