My name is Kay Langridge*Booking ID: **********I am booked in to *** Euro Motel & Servi...

GetHuman-ajlangri's customer service issue with Agoda from June 2018

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The issue in GetHuman-ajlangri's own words
My name is Kay Langridge*Booking ID: **********I am booked in to *** Euro Motel & Serviced Apartments .*Dunedin *New Zealand *I want to cancel this Booking .*The reason being I have just had an Epileptic seizure and the Dunedin Hospital have now cancelled a major operation that was due to happen on Friday the ** th of June ****. *I trust you will accept my situation and credit my booking fee of NZD $***.**. to my Visa account .**Yours Faithfully *Kay Lang
GetHuman-ajlangri did not yet indicate what Agoda should do to make this right.
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How GetHuman-ajlangri fixed the problem
The process of cancellation was a bit of a trial ! I finally rang Agoda N.Z. Contact no. for cancellations *********** N.Z. . Online customer support http:**www.agoda.com*info*contact-agoda.html . We are old fashion and talking to a human made more sense. .
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Agoda

Customer service issue
Reported by GetHuman-ajlangri
Jun 26th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
GetHuman-ajlangri shared how to fix
Seen by 9 customers so far
Similar issue to 2127 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-ajlangri started working on this issue
Jun 26th 2:32am
GetHuman-ajlangri confirmed the issue is fixed. Hooray!
Jun 27th 11:11am
GetHuman-ajlangri confirmed the issue is fixed. Hooray!
Jun 28th 3:04am
GetHuman-ajlangri confirmed the issue is fixed. Hooray!
Jul 2nd 5:43am