We Booked hotel on ******* , Hotel confirmed that they are not received payment so that...

GetHuman817198's customer service issue with Agoda from June 2018

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The issue in GetHuman817198's own words
We Booked hotel on ******* , Hotel confirmed that they are not received payment so that we made payment through cash but at the same time payment debited in my credit card also, Requested to refund my payment includes GST**booking id **********credit card ending number *****payment ****.**
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Agoda

Customer service issue
Reported by GetHuman817198
Jun 25th, 2018 - 4 mons ago
I have an issue with Agoda too
Fixed
Seen by 8 customers so far
Similar issue to 2092 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman817198 started working on this issue
Jun 25th 4:40am
GetHuman817198 confirmed the issue is fixed. Hooray!
Jun 26th 6:48am