When we reaches the hotel, the staff said that our booking has been cancelled due to th...

GetHuman762777's customer service issue with Agoda from June 2018

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The issue in GetHuman762777's own words
When we reaches the hotel, the staff said that our booking has been cancelled due to the reason that they had owed agoda debt, so all customer who book though agoda will be cancel. But my account payment has been deducted, now claim for refund due to no check in to the booking hotel.
GetHuman762777 did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman762777
Jun 8th, 2018 - 4 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 470 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman762777 started working on this issue
Jun 8th 12:22pm