I wish to transfer the gift card value to my booking. Please advise.

GetHuman-hweyee's customer service issue with Agoda from June 2018

Help with my Agoda issue
The problem I ran into: I wish to transfer the gift card value to my booking. Please advise.
I trust that Agoda will make this right and come up with a resolution that is fair.
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Agoda

Customer service issue
Reported by GetHuman-hweyee
Jun 8th, 2018 - 2 mons ago
I have an issue with Agoda too
Fixed
Seen by 6 customers so far
Similar issue to 663 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-hweyee started working on this issue
Jun 8th 9:08am
GetHuman-hweyee indicated the issue is not fixed yet.
Jun 8th 10:09am
GetHuman-hweyee indicated the issue is not fixed yet.
Jun 9th 3:08pm