Namrata from India booked the hotel rio on the * July in haridwar the rio hotel and mad...

GetHuman755538's customer service issue with Agoda from June 2018

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The issue in GetHuman755538's own words
Namrata from India booked the hotel rio on the * July in haridwar the rio hotel and made a complete payment of ***** but after getting confirmation from agoda, I got another email from the hotel that it won't accept it and asked me to cancel it. So I cancelled the booking but didn't receive any email from agoda regarding the cancelation and even I have not yet received my refund. My booking ID is *********.*So kindly do the needful in the matter
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Agoda

Customer service issue
Reported by GetHuman755538
Jun 7th, 2018 - a yr ago
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Timeline
GetHuman755538 started working on this issue
Jun 7th, 2018 6:08am