I was browsing just at the prices of a hotel did not book anything and l was charged fo...

GetHuman-kimhppy's customer service issue with Agoda from June 2018

Help with my Agoda issue
The issue in GetHuman-kimhppy's own words
I was browsing just at the prices of a hotel did not book anything and l was charged for it with out permission. Been trying to contact Agoda to talk to someone keeps asking me for reservation which l don't have. How is this possible. I want my full refund this site is fraudulent.
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Agoda

Customer service issue
Reported by GetHuman-kimhppy
Jun 6th, 2018 - 5 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 261 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-kimhppy started working on this issue
Jun 6th 2:00am
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 6th 2:00am
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 6th 12:56pm
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 6th 8:43pm
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 6th 9:40pm
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 7th 1:48am
GetHuman-kimhppy indicated the issue is not fixed yet.
Jun 7th 2:04pm