Full amount has been deducted despite no show.

GetHuman754831's customer service issue with Agoda from June 2018

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Help with my Agoda issue
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
GetHuman754831's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman754831 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman754831's own words:
The problem I ran into: Full amount has been deducted despite no show.
I trust that Agoda will make this right and come up with a resolution that is fair.
Help with my Agoda issue
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Agoda

Customer service issue
Reported by GetHuman754831
Jun 6th, 2018 - 2 mons ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 395 others
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Timeline
GetHuman754831 started working on this issue
Jun 6th 1:37am
GetHuman754831 shared this issue with others over email
Jun 6th 1:37am