My credit was stolen and used to book something for $***. My bank and the authorities...

GetHuman-uscalumn's customer service issue with Agoda from June 2018

Help with my Agoda issue
The issue in GetHuman-uscalumn's own words
My credit was stolen and used to book something for $***. My bank and the authorities have been notified. The card is reported stolen. How do I get my money back?
GetHuman-uscalumn did not yet indicate what Agoda should do to make this right.
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Agoda

Customer service issue
Reported by GetHuman-uscalumn
Jun 1st, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 576 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-uscalumn started working on this issue
Jun 1st 1:35pm
GetHuman-uscalumn indicated the issue is not fixed yet.
Jun 1st 5:16pm
GetHuman-uscalumn indicated the issue is not fixed yet.
Jun 2nd 3:09pm
GetHuman-uscalumn indicated the issue is not fixed yet.
Jun 4th 3:06pm
GetHuman-uscalumn indicated the issue is not fixed yet.
Jun 4th 3:07pm