I have booked rooms through Agoda the details of which are as follows:**Booking ID...

GetHuman-pranu's customer service issue with Agoda from May 2018

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I have booked rooms through Agoda the details of which are as follows:**Booking ID : **********For * rooms*Check in May **, *****Check out May **, ******Total amount of Rs. **,***.****This was paid using credit card.**When we called the property for confirmation, the property said that there is no such booking as all bookings for the next week was blocked.**They told us clearly that we do not have any rooms booked. They also mentioned that they will write to Agoda that there is no booking.**So, we request you to immediately refund my amount of Rs. **,***.** to the same credit card.**Please let me know if you need any further details.**Regards*Praneet Sivaram
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Agoda

Customer service issue
Reported by GetHuman-pranu
May 24th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-pranu started working on this issue
May 24th 3:32pm
GetHuman-pranu confirmed the issue is fixed. Hooray!
May 25th 4:33pm