Dear Agoda, please confirm you have cancelled my original credit card finishing in...

GetHuman-jhflynn's customer service issue with Agoda from May 2018

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Dear Agoda, please confirm you have cancelled my original credit card finishing in **** for upcoming booking ID ********* at Auto Hogar hotel on **th May as it has expired. I have registered on line my new card which should be used for this payment.It is a Citibank card ending in****. We are coming from Australia and don*t want any problems with our hotel payments. Previous emails have not clearly stated that this has been carried out at your end. Thank you for your help. I await your reply John Flynn
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Agoda

Customer service issue
Reported by GetHuman-jhflynn
May 8th, 2018 - a yr ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-jhflynn started working on this issue
May 8th, 2018 12:09am
GetHuman-jhflynn confirmed the issue is fixed. Hooray!
May 9th, 2018 4:19am
GetHuman-jhflynn confirmed the issue is fixed. Hooray!
May 9th, 2018 7:37am
GetHuman-jhflynn confirmed the issue is fixed. Hooray!
May 9th, 2018 7:38am