I arrived at Mercure Kota Kinabalu yesterday and was given a room with no view. This is...
GetHuman-lyndafir's Complaint about a stay issue with Agoda from May 2018
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The issue in GetHuman-lyndafir's own words
I arrived at Mercure Kota Kinabalu yesterday and was given a room with no view. This is not what I booked. The room opposite was only * metres away, so I had to keep the curtains closed. I have managed to change the room to a city view room, which I had booked, but wasted several hours doing this. It has,totally ruined my stay in KK. I have booked most of my hotels through Agoda over the last * months and have several booked for the following * months. I am really fed up, to say the least.
GetHuman-lyndafir did not yet indicate what Agoda should do to make this right.
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