I arrived at Mercure Kota Kinabalu yesterday and was given a room with no view. This is...

GetHuman-lyndafir's Complaint about a stay issue with Agoda from May 2018

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The issue in GetHuman-lyndafir's own words
I arrived at Mercure Kota Kinabalu yesterday and was given a room with no view. This is not what I booked. The room opposite was only * metres away, so I had to keep the curtains closed. I have managed to change the room to a city view room, which I had booked, but wasted several hours doing this. It has,totally ruined my stay in KK. I have booked most of my hotels through Agoda over the last * months and have several booked for the following * months. I am really fed up, to say the least.
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Agoda

Complaint about a stay issue
Reported by GetHuman-lyndafir
May 1st, 2018 - a yr ago
I have an issue with Agoda too
Fixed
GetHuman-lyndafir shared how to fix
Seen by 2 customers so far
Similar issue to 39884 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-lyndafir started working on this issue
May 1st, 2018 3:41am
GetHuman-lyndafir shared this issue with followers on Twitter
May 1st, 2018 3:43am
GetHuman-lyndafir confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:29am