booking number **********I received a text from my bank saying sorry the transaction wa...

GetHuman-brownbev's Refund a booking issue with Agoda from April 2018

13 views
 | 
39880 similar
 | 
0 following
Help with my Agoda issue
GetHuman-brownbev's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-brownbev a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-brownbev's own words
booking number **********I received a text from my bank saying sorry the transaction wasn't processed I tried to call your customer service waited over an hour and no answer.*I checked my account and the money was still in my account.*so my understanding you were not paid.*I checked my account and contact the bank who told me you went for a second payment and they paid you.*I didn't give you permission to go for a second payment**please refund my money back to my account.**you can contact me on ***** ******
GetHuman-brownbev did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-brownbev fixed the problem
We are waiting for GetHuman-brownbev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brownbev fixes it.
This email address isn't valid

Agoda

Refund a booking issue
Reported by GetHuman-brownbev
Apr 27th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 13 customers so far
Similar issue to 39880 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-brownbev started working on this issue
Apr 27th, 2018 3:37pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 4:58pm
GetHuman-brownbev shared this issue with others over email
Apr 27th, 2018 5:00pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 5:02pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 5:04pm
GetHuman-brownbev confirmed the issue is fixed. Hooray!
Apr 27th, 2018 5:26pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 6:22pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 6:24pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 6:25pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 27th, 2018 6:48pm
GetHuman-brownbev shared this issue with others over email
Apr 27th, 2018 6:49pm
GetHuman-brownbev indicated the issue is not fixed yet.
Apr 28th, 2018 9:28am