Before contacting them, items GetHuman-johnsla may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-johnsla's own words
I was booked to stay at the Argyle hotel in Glasgow UK on *rd March **** but could not travel due to heavy snow in Scotland the booking did not have a cancellation option but due to the fact it was not my fault you allowed me to make another booking with a discount of £** I would like to book to stay at the Argyle on **th May **** my name is Fabio Scott-Binnie I do not have reference number as one of your people told me it would be kept on record
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