Western Union Help Pages

Western Union Customer FAQ, Forum, and Online Help Desk

Western Union Help @ wucare.westernunion.com
Customer Help
  • It takes an average of 12 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3pm.
  • Common topics include Blocked Account, Cancel Transfer, Trouble Receiving a Payment, Update Account Info, Missing Transfer, and more.
Since there is a phone number available, we have to recommend calling Western Union and talking to a real human being instead of searching their help site for answers.

Recent Western Union help topics searched

I am requesting a log of all western union transfers for my account starting from jan...
I bought a Western Union money order I filled it out for my storage but I put the wrong...
HIZE EL PAGO CON USTEDES A LA CORTE EN TEXAS , YO VIVO EN FLORIDA ...POR UN DELITO MENO...
Number one add you not want just answer they want money number two I purchased a money...
A money order was pick up by another person
I was blocked by western union please help me unblocked my account on western union her...
I bought a money order to pay my storage rent and the recipient says that he didn't re...
Hi, my name is Tony Bazile, from Boston* Ma ,I’ve sent a money transfer on a wrong acco...
A friend of mine is trying to get money to Lebanon where he currently is. Before gettin...
Hello western Union family. My name is Henry nyumah from Liberia. I have been doing bus...
I am having issues receiving money. I have the mtcn ** digit number but the guy at the...
Hello Good morning I made ********.** transfer since morning to Naira Gtbank since. Her...
A friend of mine paid in cash at western union in Lexington ky yesterday...
**** *** ***** ******** *** ******* *** ******* ****** ***** *** **** r...

Western Union Online Help at wucare.westernunion.com - Info & Stats

Help desk addresshttps://wucare.westernunion.com/s/customer-care-home?language=en_US
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time12
Rank amongst all ways to reach them6
Other means of communicationphone, chat, web, facebook
Communication customer rating75%
Quality of help rating65%
Votes for online help473
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-999-9660

Western Union Help Pages: What to Know

This is the Western Union help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Western Union's best customer help page or faq or forum, this is the best entry point according to 74,682 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-999-9660) which we show above. Sometimes when you dig through the various help topics and volumes on wucare.westernunion.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Western Union agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Western Union: General Information

Western Union has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Western Union using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-999-9660 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Western Union.

Do Western Union and GetHuman work together?

GetHuman has no relationship with Western Union and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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