ViaGoGo Help Pages

ViaGoGo Customer FAQ, Forum, and Online Help Desk

ViaGoGo Help @ viagogo.com
Customer Help
Average time to fix: (84 hours)
Busiest time: 10:15am
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Recent ViaGoGo help topics searched

Hello!**The event we purchased tickets for was postponed * times, and we have the previ...
I have bought an entrance for a festival and i didnt get the ticket yet. I want yo get...
Hello, In **** I bought * tickets( first *, them immediately right after,* more) for Ce...
The tickets have been sent to the wrong email address it should be K*****@***.com I've...
My postcode was rejected ** times so I could not proceed. How can I get tickets from vi...
I have not received my ticket please email me
On February **th purchased * tickets for the Raptors game. April * Raptors vs Philadelp...
My name is Dave. I purchased * tickets to the Raptors game vs Philadelphia vs Raptors...
Sold tickets to Elton John, concert is tonight, how do I collect my money (finally * ye...
I have booked tickets for the Foo Fighters at Old Trafford Cricket Ground, June **th...
Es una pena... quiero llorar estaba muy ilusionada ya que mi novio me compr* las entrad...
I purchased tickets viagogo for Craig David back in **** for his show in April ****, ob...
Reduce price of relisted tickets
I bought tickets for an event which is not real. I cant contact them.
*** * *.****Risultati della traduzione*Good morning,*I am very disappointed with the le...
When will my tickets be emailed ? Bon Jovi !

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ViaGoGo Online Help at viagogo.com - Info & Stats

Help desk addresshttp://www.viagogo.com/Help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time84
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating95%
Quality of help rating90%
Votes for online help60
When this was last updatedSat May 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

ViaGoGo Help Pages: What to Know

This is the ViaGoGo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ViaGoGo's best customer help page or faq or forum, this is the best entry point according to 9,084 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on viagogo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ViaGoGo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ViaGoGo: General Information

ViaGoGo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from ViaGoGo one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ViaGoGo.

Do ViaGoGo and GetHuman work together?

GetHuman has no relationship with ViaGoGo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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