ViaGoGo Help Pages

ViaGoGo Customer FAQ, Forum, and Online Help Desk

Average time to fix: (79 hours)
Busiest time: 2:30pm
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Recent ViaGoGo help topics searched

I purchased Lionel Richie tickets for march **th in Vegas and want to switch them to march**?
I bought tickets for Lionel Richie on March **th and wasn't paying attention and was wa...
tickets won't arrive in time. Could we collect duplicate tickets at the venue site?
Paul Haynes * tickets, $*, ***.o*. Aus. Recieved tickets $***.** each. ********** mobil...
I want to buy a concert ticket and have a companion card. I need two tickets but pay fo...
Hello my fomo ticket got refunded I’m from Australia and I was not paid back full what...
need tickets with bar code urgently, have received confirmation several times that the...
need to access tickets with bar code . concert is tmrw !!
I have received emails stating my tickets are ready but I can't access anything with a...
Order number *********UPS ref number - *ZX****R************I have not received my ticke...
i have tickets and now my grandchild wants to go i need * seats close to where we are s...
Hi , I booked * tickets for Khalid concert Sydney *th Dec. My seat are in Section...
Please cntact me asap
Paid over *** for Elton John not received yet. Not happy.will take it to consumer affairs.
I purchased tickets on February **th **** for Elton John on **th December **** and I ha...
Have put wrong email in for tickets to be sent too!
Hi*I purchased tickets for the Michael Buble Show for March **th ****.*I set up my acco...
Get help with my issue

ViaGoGo Online Help at viagogo.com - Info & Stats

Help desk address
http://www.viagogo.com/Help
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:30pm
Average turnaround time
79
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
64%
Quality of help rating
85%
Votes for online help
65
When this was last updated
Fri Feb 21 2020 10:00:00 GMT+0000 (UTC)

ViaGoGo Help Pages: What to Know

This is the ViaGoGo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ViaGoGo's best customer help page or faq or forum, this is the best entry point according to 9,084 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on viagogo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ViaGoGo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ViaGoGo: General Information

ViaGoGo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from ViaGoGo one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ViaGoGo.

Do ViaGoGo and GetHuman work together?

GetHuman has no relationship with ViaGoGo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

ViaGoGo Contact Info

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