ViaGoGo Help Pages

ViaGoGo Customer FAQ, Forum, and Online Help Desk

ViaGoGo Help @ viagogo.com
Customer Help
Average time to fix: (83 hours)
Busiest time: 9:30am
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ViaGoGo Online Help at viagogo.com - Info & Stats

Help desk addresshttp://www.viagogo.com/Help
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time83
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating96%
Quality of help rating89%
Votes for online help61
When this was last updatedFri May 07 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

ViaGoGo Help Pages: What to Know

This is the ViaGoGo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ViaGoGo's best customer help page or faq or forum, this is the best entry point according to 9,084 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on viagogo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ViaGoGo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ViaGoGo: General Information

ViaGoGo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from ViaGoGo one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ViaGoGo.

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