US Citizenship & Immigration Service (USCIS) Help Pages

US Citizenship & Immigration Service (USCIS) Customer FAQ, Forum, and Online Help Desk

Recent US Citizenship & Immigration Service (USCIS) help topics searched

Im a US citizen In Mexico and Having Issues, Me and family is in danger and Im stuck here...
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I am Thomas Molua a green card holder. I recently traveled out of US to Cameroon...
I am now an adult. Me and my friend used to be buddies. We spent ***$ U.S dollars on th...
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I s this official web site
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green card seizure and how to take it back
i wish to know the steps to be taken inorder to take back my seized green card
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Please help me I applied before *month this is Fekadu Petros Marcos.
Didn't receive a notice in the mail
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I'd like to get a status on my application.
Hello,**On **********, I filed a I-*** (Application for Employment Authorization) toget...
I want to speak to a live representative at USCIS.*I did not receive my renewed green card
Get help with my issue

US Citizenship & Immigration Service (USCIS) Online Help at uscis.gov - Info & Stats

Help desk address
http://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=ddce0b89284a3210VgnVCM100000b92ca60aRCRD&vgnextchannel=ddce0b89284a3210VgnVCM100000b92ca60aRCRD
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
16
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web
Communication customer rating
90%
Quality of help rating
59%
Votes for online help
517
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-375-5283

US Citizenship & Immigration Service (USCIS) Help Pages: What to Know

This is the US Citizenship & Immigration Service (USCIS) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for US Citizenship & Immigration Service (USCIS)'s best customer help page or faq or forum, this is the best entry point according to 42,726 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-375-5283) which we show above. Sometimes when you dig through the various help topics and volumes on uscis.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from US Citizenship & Immigration Service (USCIS) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting US Citizenship & Immigration Service (USCIS): General Information

US Citizenship & Immigration Service (USCIS) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with US Citizenship & Immigration Service (USCIS) using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-375-5283 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like US Citizenship & Immigration Service (USCIS).

Do US Citizenship & Immigration Service (USCIS) and GetHuman work together?

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