TurboTax Help Pages

TurboTax Customer FAQ, Forum, and Online Help Desk

TurboTax Help @ turbotax.intuit.com
Customer Help
Average time to fix: (19 hours)
Busiest time: 3:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent TurboTax help topics searched

I filed with Turbo Tax for my IRS refund. I need to know if y'all have my s cond stimul...
I'm trying to amend my **** return. I went in and entered my information on the **** a...
I need the phone **email on my turbo card changed to access my money!
I never received **** refund
Need help with my taxes
I did not receive my first or second stimulus nor my taxes from last year
Second Stimulus Check
Reported someone stealing my stimulas check and getting a card in my name now want an u...
Put in my Turbo debit card direct deposit info * business days ago. Still don’t have my...
Went to TurboTax when it filed last year I got a TurboTax card my card was lost a while...
NO PRODUCTS....I NEED TURBO TAX TO CALL ME BACK AT THE NUMBER I WAS ASKED TO PROVIDE
I did not receive my second stimulus payment and I wanted to know if I file them on my...
Already reported checking on what's is going on want a update on my report so I would l...
I need date you release my **** return an *nd stimulus money card account ending **** u...
Where is my past tax returns on my account? why has everything disappeared?? I haven...
I was incarcerated all of **** and while the first check became available. I was releas...
I've received my ip number from irs , I haven't received any pandemic support or stimu...

Get help with my issue

TurboTax Online Help at turbotax.intuit.com - Info & Stats

Help desk addresshttp://turbotax.intuit.com/support/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time19
Rank amongst all ways to reach them6
Other means of communicationphone, chat, facebook, twitter, web
Communication customer rating58%
Quality of help rating72%
Votes for online help255
When this was last updatedTue Jan 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-777-3066

TurboTax Help Pages: What to Know

This is the TurboTax help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TurboTax's best customer help page or faq or forum, this is the best entry point according to 109,458 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-777-3066) which we show above. Sometimes when you dig through the various help topics and volumes on turbotax.intuit.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TurboTax agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TurboTax: General Information

TurboTax has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TurboTax using 5 different media: phone, chat, facebook, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-777-3066 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TurboTax.

Do TurboTax and GetHuman work together?

GetHuman has no relationship with TurboTax and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

TurboTax Contact Info

Other Company Help Desks

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!