TurboTax Help Pages

TurboTax Customer FAQ, Forum, and Online Help Desk

TurboTax Help @ turbotax.intuit.com
Customer Help
Average time to fix: (21 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent TurboTax help topics searched

I filed with turbo tax my refund was **** but i dont know how much i was charged from t...
The irs website isn’t saying when I should receive my tax return.
My amended tax return for **** was returned to me because the numbers were incorrect. I...
I need to change the phone number on my account so I can finish filing my **** taxes as...
Need AIG number annual income gross from last year locked out of email used
I can’t get into my old turbo account so I started a new one & updated the account. I n...
I need to change my direct deposit info for my return.
I filed **** taxes, and I can't find them, so can file this year
Are use the TurboTax website to do my taxes they are filed it has been close to ** days...
Need assistance figuring out what's going on with my tax return
Ifiled my taxes and I messed up
Can't fix my AGI call me *** *******
My return was accepted but I have *ot received my money an the irs website is down if y...
I have used turbo tax for years and this year was awful. It never gave me a choice to...
I need to get my **** AGI from my old turbotax account an I dont remember any informati...
I'm trying to figure out why it's saying that I filed a amended federal return when I didn't

Get help with my issue

TurboTax Online Help at turbotax.intuit.com - Info & Stats

Help desk addresshttp://turbotax.intuit.com/support/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time21
Rank amongst all ways to reach them6
Other means of communicationphone, chat, facebook, twitter, web
Communication customer rating56%
Quality of help rating74%
Votes for online help256
When this was last updatedFri Feb 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-777-3066

TurboTax Help Pages: What to Know

This is the TurboTax help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TurboTax's best customer help page or faq or forum, this is the best entry point according to 109,458 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-777-3066) which we show above. Sometimes when you dig through the various help topics and volumes on turbotax.intuit.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TurboTax agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TurboTax: General Information

TurboTax has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TurboTax using 5 different media: phone, chat, facebook, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-777-3066 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TurboTax.

Do TurboTax and GetHuman work together?

GetHuman has no relationship with TurboTax and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

TurboTax Contact Info

Other Company Help Desks

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!