TransUnion Help Pages

TransUnion Customer FAQ, Forum, and Online Help Desk

TransUnion Help @ transunion.com
Customer Help
Average time to fix: (16 hours)
Busiest time: 1pm
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Recent TransUnion help topics searched

Can’t login to app...identity issues...when I log in it says can’t verify identity
I would like to know why my score drops ** points when I have paid on time and have dec...
I have my itin number i just need to know my credit score i did all the steps but still...
Unfreeze my transunion credit account
I need to unfreeze my credit account as I'm applying for a HELOC renewal with Bank of A...
Why does my credit report on your web site *** show a much higher number YET when i ap...
NEED FREE RESIDENTAL CREDIT REPORT
Need help to unfreeze
Need RESIDENTIAL REPORT
SATURDAY *th AND SUNDAY *th March *****problem still not resolve phone number below is...
There is a dispute on my account and I am applying for a mortgage. I need to get the d...
Why is Transunion the only credit agency that NEVER gets my credit score correct??*You...
My husband lost his drivers license during a trip to San Diego and I want to lock down...
i just need to unfreeze my transunion fraud alert. im trying to purchase a vehicle from...
Unfreeze my credit Transunion account
Unauthorized charge by company purporting to be transunion
remove the freeze I have on my Transunion credit report

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TransUnion Online Help at transunion.com - Info & Stats

Help desk addresshttp://www.transunion.com/personal-credit/customer-support/request-customer-support.page
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time16
Rank amongst all ways to reach them7
Other means of communicationphone, email, facebook, web
Communication customer rating89%
Quality of help rating92%
Votes for online help669
When this was last updatedThu Apr 08 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-916-8800

TransUnion Help Pages: What to Know

This is the TransUnion help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TransUnion's best customer help page or faq or forum, this is the best entry point according to 80,364 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-916-8800) which we show above. Sometimes when you dig through the various help topics and volumes on transunion.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TransUnion agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TransUnion: General Information

TransUnion has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TransUnion using 4 different media: phone, email, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-916-8800 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TransUnion.

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GetHuman has no relationship with TransUnion and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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